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  • Plastics machinery business

Inauguration of Plastics Extruder After Service Facility in India

2025.04.25

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JSW is proud to announce JSW’s certified extruder service provider has launched an after service facility in India for better serving in the rapidly growing plastics market.
This will further enhance customer satisfaction and trust through improved after service for our plastics extruder business in the Indian market, leading to further expansion of our polyolefin extruders, which hold one of the top market share in the market.

Overview of After Service Facility

  • Parties: UTT India and The Japan Steel Works, Ltd.
  • Content: Establishment of “Quick Response Center”, an after service facility for JSW plastics extruder by UTT India
  • Establishment date: December 19, 2024
  • Location: Kharkhoda, Haryana, India (approx. 1-2 hours by car from Delhi)
  • Land area: approx. 750㎡
  • Equipment: Surface grinder, lathe, pillar drill, radial drill
  • Services to be provided: Periodical maintenance of JSW polyolefin extruder parts (die plates) delivered to customers in India, short delivery time response by stocking consumable parts, immediate dispatch of field supervisors in case of emergency

Expected benefit

In India, plastics production is expected to be doubled over the next five years thanks to the strong promotion of the Make in India policy by the government, population growth and economic growth. Indeed, JSW, which holds one of the world's top market share in large scale polyolefin extruders for mass production of primary material plastics, has been delivering equipment to the Indian market since the 1980s, and currently holds the one of the top market share with 22 units operating in the country.

With the establishment of this after-sales service facility, it will make possible to handle die plate grinding locally, which used to require round-trip ocean transportation to and from JSW Hiroshima plant in Japan for regrinding. This will eliminate the need for three months of round-trip transportation. By shifting after service from centralized handling at JSW Hiroshima plant to regional handling in each region where possible, we will be able to achieve work load distribution and faster service.
In addition, start mobilization of first responders from the facility in case of emergencies, we expect to further enhance customer satisfaction and trust in our plastics extruder business.

This will not only enhance our after service business but also ensure that we capture new machine sales demand expected in the future, thereby improving the presence of plastics extruders in the country.
Furthermore, during the JGP2028 Mid-Term Growth Plan period started in fiscal year 2024, we are considering establishing an exhibition facility (Experience Center) for various industrial machinery for the first time in the country. Through this facility, we aim to deepen market understanding and interest in our products and contribute to the growth of the plastics industry in the country by providing solutions for customer issues with our latest technology.

About UTT India

UTT India (founded: 2020) is an Indian subsidiary of UTT Gulf (Bahrain), which provides preventive field maintenance services for petrochemical plants worldwide. It has extensive knowledge and experience in technical guidance for new installations and periodical overhaul of our plastics extruders.

( URL: https://uttindia.com )

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    Japan Steel Works India Private Limited
    TEL：+91-124-469-4444

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